No reservation is required! Thanks to our special permit with Arches National Park, you don't need a separate reservation for your tour with us.

72 Hours. Anything booked within this time frame will be non-refundable. We do understand that sometimes emergency situations can arise, we will try our best to move the reservation to a more suitable date and time to meet your needs.

We accept: Visa/Mastercard American Express Discover Venmo Cash We do not accept: Foreign Currency Personal Checks Traveler’s Checks

Let us know during the booking process about any dietary restrictions. Given enough notice, we can customize our menu to meet your needs. Alternatively, you can bring your own items, and we'll make space in our coolers for them.

Absolutely! Just inform us in advance about the items you plan to bring so we can ensure there's enough room in our coolers.

You pick the arrival time, and we’ll be there 10-15 minutes early. Be ready when we arrive for a smooth pick-up, and our driver will assist with your luggage. We will assist in scheduling regional airport shuttles to ensure we meet the required flight itineraries.

One checked bag and one carry-on are included free of charge. Additional bags are typically $10 each, depending on weight. Contact us to discuss your requirements and any additional fees.

Due to insurance policies, we cannot provide car seats or booster seats. You must bring your own. Children under 8 years old must be properly secured in an approved child safety seat unless they are at least 57 inches tall.

Dress comfortably and, if your tour includes hiking, wear closed-toed shoes. Hats, sunglasses, and sunscreen are also recommended. We provide water and snacks to keep you hydrated and energized.

Tips are appreciated but not mandatory. A typical gratuity for your guide is 15-20%.

Reach us at (435) 250-3989, email info@moabtours.com, or use the contact form on our website. We’re here to help with any questions you may have.

Our shuttles operate from 6 AM to 10 PM daily. Custom times can be arranged for private shuttles.

We operate in and around Moab, including drop-offs and pick-ups at popular trailheads and scenic spots. We also offer regional service area. Drop offs in these locations are determined upon your requirements. Common locations are Airports, bus and train stations, or simply home from visiting.

Absolutely! Our tours cater to all preferences, from scenic drives to active hikes. Check our tour details or contact us for more specifics.

We highly recommend booking in advance, especially during peak season (March- October), to ensure availability.

Booking is easy! You can book directly through our website 24/7. Our team is also available by phone from 7 PM to 11 PM. If we’re unable to take your call immediately, please leave a message, and we’ll get back to you as soon as possible.

Service animals, as defined by the ADA, are welcome. Companion pets are not allowed within Arches National Park, but they are allowed on our shuttles if kept in a pet carrier. Thank you for ensuring a comfortable experience for all our guests.