Terms and Conditions
By booking our tour and ride/transportation services, you agree to abide by the following Terms and Conditions. Please read these terms carefully before making a reservation. Sandstone Scenic Adventures llc dba Moab Sol Ride may also be referred to but not limited to the following Moab Sol Ride, Sol Ride, operator, tour guide, tour operator.
1. Booking and Payment
1.1 Reservation Process
To book a tour and/or driver service, you must complete our online booking form with accurate and complete information.
1.2 Payment
Full payment is required at the time of booking. We accept major credit cards. All transactions are secure and encrypted.
1.3 Confirmation
Once your booking is completed, you will receive a confirmation email with your booking details. Please review this information carefully and contact us immediately if there are any discrepancies.
2. Cancellations and Refunds
2.1 Cancellation by Customer
Cancellations made more than 72 hours before the scheduled tour date will receive a full refund.
Cancellations made inside of 72 hours before the scheduled tour date become non-refundable.
2.2 Cancellation by Sandstone Scenic Adventures llc dba Moab Sol Ride
We reserve the right to cancel tours due to unforeseen circumstances (e.g., severe weather, safety concerns, acts of god, etc). In such cases, customers will receive a full refund or the option to reschedule on another available date.
3. Changes and Modifications
3.1 Customer-Initiated Changes
Requests to change booking details (e.g., date, time, number of guests) must be made at least 72 hours before the scheduled tour date. Changes are subject to availability and may incur additional charges.
3.2 Company-Initiated Changes
We will make every effort to provide the services as described. However, we reserve the right to make minor changes to the itinerary or services to ensure the safety and enjoyment of our customers. These changes remain at the same rate and do not qualify for a reason of discount.
4. Customer Responsibilities
4.1 Accurate Information
Customers must provide accurate and complete information during the booking process.
4.2 Compliance
Customers must comply with all local laws, regulations, and instructions provided by our guides and drivers during the tour.
4.3 Health and Safety
Customers must disclose any medical conditions, dietary restrictions, or special requirements at the time of booking. Customers are responsible for their own health and safety during the tour.
4.4 Indemnification
You agree to indemnify and hold Sandstone Scenic Adventures llc dba Moab Sol Ride harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website or in person.
5. Liability
5.1 Insurance
We strongly recommend that customers purchase travel insurance to cover cancellations, medical expenses, and other potential losses.
5.2 Liability Waiver
By participating in our tours, customers agree to release Sandstone Scenic Adventures llc dba Moab Sol Ride, its employees, and affiliates from any liability for personal injury, loss, or damage during the tour, except where such injury or damage is due to our negligence.
6. Privacy
6.1 Data Collection
We collect personal information necessary for booking and providing our services. This information is kept secure and confidential.
6.2 Data Use
We may use your contact information to send you updates and offers. You can opt out at any time by contacting us.
7. Governing Law
These Terms and Conditions are governed by the laws of the State of Utah. Any disputes arising from these terms shall be resolved in the courts of Utah.
8. Amendments
We reserve the right to amend these Terms and Conditions at any time. Customers will be notified of significant changes via notification on our website or an email.
9. Promotional emails and content
You agree to receive from time-to-time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
10. Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Grand County, Utah, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Grand County, Utah. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
If you have any questions about these Terms and Conditions, please contact us at:
Sandstone Scenic Adventures llc dba Moab Sol Ride.
435-250-3839
Agreement
By checking the agreement box, I acknowledge that I have read, understood, and agree to the Sandstone Scenic Adventures llc dba Moab Sol Ride Terms and Conditions.